Our claims management approach strives to keep the overall cost of your workers’ compensation claims down and to quickly resolve your claims. While we work with quality third-party administrators, we manage all aspects of the claims management process to ensure that your needs are met in a timely manner.
Our claims management staff is focused on:
- Communicating constantly with third-party administrators for confirmation of coverage, claim investigation and compensability decisions
- Close monitoring of new claims and serious claims, identification of claim closure trends and constant auditing to improve our efficiency
- Performing stewardship visits onsite and by phone to share claims’ status reports that act as a scorecard and allow for an open forum for you to ask questions
We deliver superior claims management services, partner with prominent third-party administrators and use cutting-edge management information systems. Our quality management program ensures that your injured workers will receive timely reasonable care, while managing your workers’ compensation costs.